Most Southern Highlands properties actually run two separate underground pipe systems: a sewer line that carries wastewater away from the house, and a stormwater system that carries rain runoff to the gutter or a council drain. They look similar from the surface, but they behave very differently when something goes wrong, and treating one like the other usually means paying for the wrong fix.
This guide walks through how to tell which system is blocked, what each one looks like when it fails, and who is actually responsible for sorting it out.
The quickest way to tell the two apart is timing and location. A sewer blockage usually shows up regardless of the weather, often inside the house at a sink, toilet, or floor waste. A stormwater blockage almost always shows up during or shortly after rain, and the water involved is generally clean rather than carrying any smell.
If you are not sure which system is affected, that is exactly the kind of situation a CCTV drain inspection is built for. Rather than guessing from the symptoms alone, the camera confirms which pipe is involved and exactly where the blockage sits before any repair is quoted.
A blocked sewer line tends to announce itself through smell first. Alongside an unpleasant odour near drains, common signs include:
Because sewer blockages involve wastewater, they are also a hygiene issue, not just an inconvenience, and are worth acting on quickly.
A blocked stormwater drain behaves quite differently. The clearest signs are:
Stormwater blockages are often caused by leaf litter, dirt, or a collapsed section of pipe rather than anything from inside the home, which is one reason the fix, and who pays for it, can look quite different to a sewer blockage.
Responsibility generally comes down to where the blockage sits. Pipework within your property boundary, both sewer and stormwater, is typically the owner’s responsibility to maintain and repair. Once a pipe crosses into the council or water authority’s infrastructure, usually at or near the street, responsibility shifts.
For sewer connections and mains, this generally sits with the relevant water utility. For stormwater, Wingecarribee Shire Council manages the public drainage network, while pipework within your own property remains yours to maintain. The Wingecarribee Shire Council water and sewer page and its connecting to water or sewer guide are worth checking if you are unsure exactly where your responsibility ends.
If you are still unsure after checking, a blocked drains callout with Burren Plumbing will confirm where the blockage sits and whether it falls on your side of the boundary.
Treating a sewer blockage like a stormwater issue, or the other way around, usually wastes both time and money. A stormwater-style clear-out will not resolve a sewer blockage caused by root intrusion deep in the line, and a sewer-specific repair approach is overkill for a grate blocked with leaves after a storm.
The two systems also carry different hygiene and safety considerations; wastewater requires different handling to rainwater runoff, which is part of why correctly identifying the system first matters, not just for cost but for getting the right fix on the first visit.
It is uncommon but possible, particularly on older properties where pipework has degraded in multiple places. A CCTV inspection is the most reliable way to confirm whether one or both systems are involved.
It depends on the property. Persistent pooling near the foundation or under the house can lead to damage over time, so it is worth addressing rather than waiting for it to clear on its own after the next dry spell.
Pipework within your own boundary is generally your responsibility to repair without separate approval, though larger works can sometimes require notification. For guidance on licensed trades and any documentation involved, see the NSW Fair Trading guide for trades and businesses.
That is exactly the situation a professional inspection is for. Our related guide on who fixes what, water versus sewer for NSW homeowners, covers responsibility in more depth if you want the full picture before booking anyone.
This guide covers symptoms so you can identify the likely cause yourself. We service both sewer and stormwater issues across the region, including Bowral, Robertson, Exeter, and Kangaroo Valley. You can also read more on our FAQ page for other common plumbing questions.
Not sure which system is blocked? Contact Burren Plumbing to book a CCTV drain inspection and get a confirmed cause and a clear price before any work starts.
Contact us with confidence. We have over 16 years experience in the plumbing trade, are fully licensed (Lic: 263313C) and have public liability insurance. We treat your home with care and promise to leave it in the same state as when we arrived.
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